Morning Cleanse: ☀️
After waking up, moisten a cotton pad with the tonic. Gently cleanse your face using upward and outward strokes, aligning with the natural contours and massage lines of your face.

Evening Refresh: 🌙
In the evening, before bedtime, repeat the process. This second cleanse helps to remove any accumulated impurities from the day, leaving your skin refreshed and prepared for rest.

💧 Aqua
🌿 Polyglyceryl-10 Laurate
🍇 Viburnum Opulus Berry Extract
🌱 Propandiol
🌾 Pentylene Glycol
🌳 Viburnum Opulus Bark Extract
🌼 Viburnum Opulus Flower Extract
🔋 Sodium Levulinate
🌀 Sodium Anisate
🔗 Tetrasodium Glutamate Diacetate
🌟 Panthenol
🍃 Ethanol
🌺 Calendula Officinalis Extract
🌻 Chamomilla Recutita Flower Extract
🌿 Rosmarinus Officinalis Leaf Oil
🌱 Melaleuca Alternifolia Oil
🪴 Lactic Acid

Shipping Policy - From Nature's Hands to Yours 🌿

Rooted in Tradition, Crafted with Care

Every product that embarks on a journey to you starts its life in the fertile lands of Latvia. At our Bio Farm, we embrace the harmonious balance between traditional farming methods and modern technology. This unique blend allows us to cultivate, harvest, and hand-process each item with the utmost care, ensuring that the essence of nature is captured in its purest form.

Delivery Timeline 🕒

Following this meticulous process, we aim to have your order delivered within 5-15 business days. Our standard processing time, from the moment your order is confirmed, is 12-48 hours. Rest assured, you'll be promptly notified via text message or email when your parcel is ready for collection.

A Journey Worth Waiting For 🌱

We understand that in our fast-paced world, waiting up to 15 days might seem like a long time. However, this timeline is a small reflection of our commitment to quality and sustainability. It's not just a product you're receiving; it's a piece of Latvia's  pristine nature, nurtured and brought to you with care and respect for the environment.

Sustainability Meets Innovation 🌍

Our dedication to keeping our products as natural and clean as possible leads us to use gentle, yet advanced technologies. These methods ensure that every vitamin, mineral, and acid from the Guelder Rose is preserved, bringing you wellness products that are both effective and environmentally conscious.

Thank You for Your Patience 🙏

Your understanding and patience allow us to maintain the integrity of our products, ensuring that what you receive is nothing short of extraordinary. We are grateful for your support as we bring a piece of our Bio Farm in Latvia directly to your doorstep, encapsulating the true essence of nature's bounty.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@bestberryskincare.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@bestberryskincare.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.